Apollo tips&tricks: power-user gems for Apollo users
In this blog, I continue my journey in the less-known features of Apollo.
Trick 1: Avoid trailing garbage when replying by email
When you reply by email, Apollo does its very best to eliminate any trailing sentences from your email client. For example, when hitting "reply" in Gmail, this is what happens:
On Mon, Dec 19, 2011 at 17:41, XXXXX/ApolloHQ < notifications@apollohq.com > wrote: === Reply ABOVE THIS LINE to add a comment
If you want to make 100% sure that your reply email is clear of any "On Mon, Dec 19" etc., just out #END at the end of your message: Apollo will not add anything after that.
Trick 2: Find out the contact's details in a contact task
When you open up a contact task, you see:
Location: Tony Mobily (Contact)
To know more details about the contact, you can hover with the mouse on the contact's name and wait two seconds: extra information will be loaded, and displayed, by the system
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4 comments so far
Colin
Sun, 01/08/2012 - 05:44
I've tried using the #END tag a couple times to keep my signature out of reply messages and it seems to be getting ignored. Strange. I'm using sparrow, any thoughts?
Tony Mobily
Sun, 01/08/2012 - 11:12
Hi Colin,
Please email us the "email source" if you can, as well as the URL of the task/message the comment went to, so that we can have a look!
(Email is best for this kind of support :D )
Merc.
Ben
Mon, 01/23/2012 - 07:18
I like this option but it's not easy to train clients on proprietary habits (or remember to do them ourselves during busy times). It would be nice to see this dealt with using a fancier regex that matched "On Mon, Dec 19, 2011 at 17:41" or other typical trailing sentences.
I've also noticed that the Apollo messages don't trigger gmail's conversation threading functionality. I've had no trouble with either of these items using other, unnamed, competitor products, so I'm under the impression that it is possible, and definitely makes for a really clean user experience.
Peace.
Andrea Di Clemente
Wed, 04/25/2012 - 07:52
Hi Ben,
thanks for the suggestions. Now we have better regexps in place and for gmail conversations there's a new option under Settings > Other settings ('Place the project name at the beginning of the email subject') which fixes the threading problem.
Cheers!